Approach

Coming soon!

Five things Jez comes back to again and again

After more than 35 years working in mental health, these are the ideas Jez returns to because they consistently make the biggest difference.

We are all human, and we all have needs. When those needs go unmet, distress can build. Training starts from understanding rather than judgement, helping people respond in ways that feel supportive rather than overwhelming.

Feeling heard and not alone can make all the difference. Training explores how trust is built and how meaningful connection can help people feel safer in difficult moments.

Supporting someone well rarely happens alone. Whether in schools, healthcare, workplaces or communities, good support often comes from people working together and sharing responsibility.

Staying curious about what is really going on for someone is often more useful than searching for the perfect thing to say. Training helps people ask better questions and feel more able to respond when things feel uncertain.

Confidence grows through practice. Sessions are built around real conversations, practical scenarios and reflection. Sometimes the most important skill is simply knowing how to stay in the conversation.

“What was useful was learning how to support people in an empathic way. The constant reminder to look at the person and the behaviour, not the diagnosis.”

participant

Mental Health Awareness

“The group activities gave us a chance to put the theory we were learning into practice by talking to our peers.”

participant

Suicide Awareness

“Creating safety plans for service users was particularly useful.”

participant

Suicide Assessment

 “You shared it with a confidence and ease that meant people felt safe to think about the topic at depth.”

Christina Saltmarsh,

The Harbour